PLDT Inc. (PLDT) and Smart Communications, Inc. (Smart) have officially opened their newest, and first-ever co-located store at Level 1, Annex Building, Robinsons Place Tacloban, Marasbaras. This facility is now fully operational to serve customers in Tacloban City and its surrounding areas.
As a unified touchpoint for both home and mobile services, the store allows customers to complete transactions in fewer steps. The co-location model streamlines various processes, including Fiber applications, mobile service requirements, and technical inquiries.
“This store is a testament to our dedication to the city of Tacloban. Beyond providing connectivity, we strive to be a catalyst for our customers’ success, guiding our team to ensure that every visitor leaves the store in a better position to achieve their goals,” said Melissa Cuadra, AVP/Center Head for Retail Operations and Transformation at Smart.
“PLDT’s store presence here gives Tacloban customers more than a service counter — it’s a reliable hub where fiber solutions and personal support are always within reach, helping families, schools, and businesses stay connected and move forward with confidence,” said Anna Fernando, AVP for Home Retail Management at PLDT.
This expansion reinforces the Group’s mission to provide accessible, high-quality connectivity solutions tailored to the evolving needs of the local communities.
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About PLDT
PLDT is the Philippines’ largest fully integrated telco company. Through its principal business groups — from fixed line to wireless — PLDT offers a wide range of telecommunications and digital services across the Philippines’ most extensive fiber optic backbone, and fixed line and cellular networks.
PLDT is listed on the Philippine Stock Exchange (PSE:TEL) and its American Depositary Shares are listed on the New York Stock Exchange (NYSE:PHI). PLDT has one of the largest market capitalizations among Philippine — listed companies.
Further information can be obtained by visiting www.pldt.com
About Smart Communications
Smart Communications, Inc. (Smart) is a wholly owned wireless communications and digital services subsidiary of PLDT, Inc., the Philippines’ largest and only integrated telecommunications company. Smart serves approximately 96% of the country’s cities and municipalities with its combined 2G, 3G, 4G LTE, and 5G network, providing mobile communications services, high-speed internet connectivity, and access to digital services and content to over 62.9 million Filipinos as of June 2023, supporting the country’s growing digital economy, and providing the best customer experience for an increasingly digital Filipino lifestyle.